I WOULD LIKE TO THANK YOU VERY MUCH FOR THE EXCELLENT SERVICE BOTH BRAD & GREG PROVIDED AROUND THE MY RECENT PURCHASE OF A BALMAR ARS-5 EXTERNAL 3-STAGE REGULATOR,SETTING IT UP FOR MY ALTERNATOR AND THE SUBSEQUENT SUPPORT WHEN IT WAS DETERMINED THIS REGULATOR WAS NOT COMPATIBLE WITH MY 2008 CUMMINS QSC ENGINE.

I WAS VERY DISAPPOINTED WITH BALMARS ATTITUDE CONCERNING THIS INCOMPATIBILITY PROBLEM IN SPITE OF THE FACT THEY WERE AWARE OF IT. AS THEY ARE AWARE OF THE PROBLEM,BALMAR HAS A RESPONSIBILITY TO NOTIFY IT'S DISTRIBUTORS & CUSTOMERS OF THIS SITUATION TO AVOID THE EPISODE I WENT THROUGH.

AGAIN THANK YOU FOR THE SERVICE & SUPPORT, I HIGHLY RECOMMEND DEALING WITH YOUR EXCELLENT,LOCAL COMPANY FOR ANY AUTO & MARINE ELECTRICAL NEEDS.

I just wanted to send a quick note to thank you for your wonderful service!

Brad in customer service was professional and informative. Jamie as your mechanic was knowledgeable and helpful, with a smile. I also appreciated the two employees that offered me a chair in their office while I awaited the repair to my 1997 VW Jetta.

I greatly appreciated the lower than expected invoice and will be happy to recommend Brian Roberts Auto Electric to anyone in the future.

Great customer service is a welcomed and worth-while experience to share.

Have a great day!

Della M. Eriksen