NEVER USE THESE EVIL SCAM MOVERES. - Your move will cost double what they quote - The truck will be too small so they can charge double fees - They don't tag or inventory anything, so expect to lose things and end up with other people's stuff - Zero communication with head office
We booked 2 Burley Guys Moving for a move from Alberta to BC Sep 2022. The truck was very late, arriving at 8pm at night, and was much smaller than they said. It was too full to take all our stuff. They were therefore only able to take half our stuff.
The driver was worried about being overweight for his insurance, so said he wouldn't stop at the scale. Our stuff was never weighed. The receipt shown had no location or date.
It wasn't our fault the truck didn't have enough space. We were the last pick up and the other people had more stuff than they expected, plus they sent a smaller truck, but we were charge twice for all the extra surcharge fees (fuel, ferry, hotel, etc).
They couldn't get a second truck to us in time, so they charged us to pick up and transfer the second half of our stuff. They quoted $400 but charged us $800. Our belongings were then loaded onto another truck to travel to BC. This truck broke down, so the second half of our belongings were transferred a third time to yet another truck.
No inventory was taken, nothing was tagged, in a truck with other people's stuff. We're missing two big bags of clothes (literally all of the clothes I owned, thousands of dollars worth) and we ended up with someone else's camping gear.
Many pieces of furniture were damaged, including a large antique cabinet whose leg was broken off and badly repaired by them. It was left upside down in our storage locker due to the damage. Our 65" TV was falling out of the box they had packaged it in using one piece of tape.
They told my senior mother who was helping us that they charged $400 extra because they didn't like her.
In all, the move that was quoted for $3000-$4000 cost closer to $7000. We paid for their mistakes. Total scam. These guys need to be held accountable. DON"T MAKE THE SAME MISTAKE WE DID.
We were quoted that it would cost around $2100 for a move of a 2100 square foot house - because I knew we had a lot of items to move I phoned them the week of our move to confirm with them that we had a “house full of furniture as well as a garage.”
We were rather concerned that nobody came to do an actual estimate of our belongings but we figured that they must know what you were doing.
When the first team of movers arrived, they walked through the house, declared that we had “a lot of stuff” and it was “really big” and then drove away. We received a phone call from your office, moments later, saying that we weren’t ready to move and so the movers were going elsewhere. We tried to explain that we had friends/family coming later in the day to move the items that “weren’t packed yet” because we wanted extra care taken with them, but we were simply told that new movers would come for 1:00.
We then received phone calls explaining that the movers would be there a little late - and then at 2:30 were told they were finally on their way. Ultimately they didn’t arrive until around 3:00. This was extremely frustrating because it meant that the friends/family we had lined up to help us at 4:00 were now “in the way” of the movers. As well, our cleaner who had been asked to come at 4:00 was not able to start her job as very little had actually been moved by 4:00. She ended up working until late in the night to get the cleaning done, as the movers were there until quite late.
Some of the new team of movers did not behave in a professional manner - one was shaking our shelving units (and was actually reprimanded by another mover and told to “act his age”), swearing, playing inappropriate music, speaking rudely to our friends, etc.
Somebody who appeared to be more in charge eventually came, and admitted that there weren’t enough movers for this job and that we wouldn’t be charged any more for the extra hassle/inconvenience of not having things moved in time.
But we were charged $4200- more than two other companies quoted us.
Whatever you do, do not choose these guys. You clearly get what you pay for. Although in our case, we paid double.
Two Burley Men Movers were exceptional, willing, helpful guys. Moved us from Victoria to Vernon. while some goods were damaged, they did compensate for some of it, Still would use them again. Read the insurance policy to makes sure you know what and what is not included when you get their estimate. Very reasonable rates for the distance. Would highly recommend them.
We used 2 Burley Men from Cobble Hill to Duncan, BC. They were hardworking, respectful and didn't stop once. The price was extremely fair considering how hard these guys work. I cannot emphasize this more. I would highly recommend this company at any time!
I recently required the services of 2 Burley Men, and was impressed with their services. Punctual, courteous and very efficient. The staff is very helpful, I am impressed with the service that they provide at the reasonable rates they charge. Very pleased
I recently hired 2 Burley Men Moving to move my furniture from Victoria to Mill Bay. They showed up exactly on time and were polite, careful and respectful. They packed my furniture into the van with care, wrapping all the large pieces and taking time to ensure that nothing moved around during the trip. On arrival in Mill Bay they were faced with hauling everything up a long steep staircase on a very hot day, yet they remained cheerful and extremely helpful. The price was fair - good value for great service. I highly recommend this company.
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NEVER USE THESE EVIL SCAM MOVERES. 
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