Testimonials
Hi
– I just wanted to say a thank you to Kris at the Victoria, B.C Jiffy
Lube who changed the oil of my Mazda on 7/23/2013 (well, obviously
someone was in the pit as well, but didn’t chat with him). Kris was
totally pleasant, customer service focused and well educated about
Jiffy’s services, perks and on-going promos (i.e. ladies day). He was
clearly passionate about cars and while a Mazda 5 isn’t exactly a
Porsche, Kris made me feel less like a middle aged woman with a pseudo
minivan when he enthused over my low mileage and lack of lumps and bumps
– I was still middle aged when I left, but at least I felt middle aged
and savvy!
Anyway, will definitely be back due to the excellent service I received.
JN Cole Little (Ph.D), R.C.C
Counsellor
Eating Disorders Program
301-2955 Jutland Road
Victoria, B.C.
V8T 5J9
250-387-0000
Quality Excellent
I'm a senior lady who went for an oil change on my car today, as I had just bought a used car and wasn't sure if it needed an oil change, but thanks to the honesty of the guys at Jiffy Lube I didn't need one. They were so pleasant and helpful about questions I had regarding my car. They still checked my fluids and top up what was needed with no charge. I highly recommend these guys to anyone wanting an oil change. Ask for BIG SMOKE he's just awesome!!!! I have a girlfriend who has used their service also and says she would never take her car any other place but to them.
Gail Straughan
Great to see Shane and the Crew again! And glad they are still here providing amazing service and superior customer support since the new ownership ! My silver bullet keeps going strong because of these guys! Make sure you stop in and know you will be looked after!
Ingrid Jarisz
Had my oil changed yesterday. All the guys were really nice and super helpful! The guy that helped me I think his name was Jason? Made my heart skip a beat! I am so glad I went there great service and awesome people kudos to you guys!
Katie Anderson
Recently experienced the best possible customer service from Jiffy Lube Victoria. Went in for an oil change and was actually informed that my car didn't need it's oil changed. Instead of just sending us on our way, Shane proceeded to check our tire pressure, fluids, and even showed us a trick to keep my headlights sparkling... all without any charge. He was friendly and extremely curtious. Congratulations, Jiffy Lube, you've made a customer out of me!
Krysten Bates
The staff are wonderful honest and proactive and super helpful. I have had all my oil changes with them their fuel filter service and my trans line done. Everyone I have dealt with has educated me about my vehicle without treating my like a dumb woman, which is all too common when I have gone to other garages. I now know where all my fluids go, what they do and how to check them myself if need be (upcoming road trip). Thanks guys! You are amazing!
Emily Greenglasses
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